12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowWhile this might not rock your boat as far as a new feature goes, it’s one of those enhancements that make you more productive – you can now upload multiple attachments at once.
We did not change the way you work with Helpmonks and how you upload attachments, but instead of being able to upload only one file at a time you can now select multiple files and add them to your conversations.
While summer is here for many, we are working on bringing the long-awaited Group / Workgroup feature your way. We also have some PWA (Progressive Web Application) news for you (well, maybe some of you saw it already?). Oh, and yeah, you should look out for the new Task Manager soon 🙂
Helpmonks is the perfect alternative to Zendesk Inbox. You only pay per mailbox and not per user and you can get started within seconds. Join over 2,000 customers today!
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.