Tagged Team

New in Helpmonks: Companies are automatically created for you

Companies — a unique feature of Helpmonks — is one of the favorite features of our customers. With companies, you have a complete overview of all the users of a company with its entire email history. The options to create companies in Helpmonks is one of those features that helps you get more insight…

New in Helpmonks: IMAP syncing for outgoing message

We just released an exciting new feature for Helpmonks — IMAP syncing for outgoing messages. What this means, is that every new message or reply in Helpmonks will be synced to your mail server. As Helpmonks works with forwarding an email from your shared inbox on the mail server to…

The custom fields plugin just became more useful

One of our most used and one of my favorite plugins for Helpmonks is the Custom Fields plugins. With the custom field plugin, you can add any additional information to an email conversation, a company record, or to a user. Now, with the just added functionality, you can also set…

The next step in the Helpmonks email platform journey

2017 was an incredibly exciting year for us here at Helpmonks. We saw our platform evolve manifold, and many of you became devoted customers. From the beginning, our mission was to make our collaborative email platform available to every organization. Following this mission, we are the only shared inbox solution…

New in Helpmonks: Adding attachments and images to notes

Welcome to 2018! We have many enhancements and features planned for this year. More on this in another post. For now, we are kicking off, 2018 with one of the most requested feature. As of immediately, you can add attachment and inline images to notes. Just like when you compose…

Introducing a new website, new plans, and new plugins

We are incredibly excited to finally share with you what we have been working on for the last few months — a new website, new pricing plans, and new plugins. New website It’s our pleasure to unveil our new website. Aside from the updated look, the new site highlights many aspects of…

How to make shared email management painless

We’ve talked before about the pains of email collaboration. Wasted time and energy, multiple replies or no replies, headaches, headaches and more headaches. Here at Helpmonks, we’re all about relieving your headaches. Here’s three ways we work to make shared email management less painful and more productive. Streamline the systems…

Announcing Razuna 1.9.5

As outlined in my last post, Razuna is going strong, and we see that many customers take to Razuna, which after all is still one of the best open source alternatives to any Enterprise Digital Asset Management. Today, I’m thrilled to announce the immediate availability of Razuna 1.9.5. Razuna 1.9.5, despite…

Email is killing your team. Here’s how to save it.

Raise your hand if you hate email. Keep your hand raised if you hate work email. Now keep your hand raised if you have ever managed a shared inbox or a team with a shared inbox. Now keep your hand raised if you or your team have wasted precious work…

New in Helpmonks — October 2017

The last few weeks have been busy here at Helpmonks. We all gathered for a team meeting in Germany, spent a great time together and also managed to release many new options to enhance your productivity in Helpmonks. Here are some of the highlights: Sort Sorting is now available in…