Tagged startup

We are sponsoring a great online conference

The folks at Missinglettr have pulled together a world class line-up of the very best thinkers and practitioners in SaaS today, with Ash Maurya, two times best-selling author and creator of the Lean Canvas tool, headlining. Totally online, and completely free, the two week conference, sees marketing experts, published authors,…

Introducing Avatar’s and a re-design of the conversation view

In the last several months we’ve made many design improvements to make Helpmonks more personal for your everyday use. Notably, in the previous few weeks, we’ve made some significant changes, and we are happy to present our latest re-design. Avatars The most significant change has been that we added the…

Introducing a new website, new plans, and new plugins

We are incredibly excited to finally share with you what we have been working on for the last few months — a new website, new pricing plans, and new plugins. New website It’s our pleasure to unveil our new website. Aside from the updated look, the new site highlights many aspects of…

Announcing Razuna 1.9.5

As outlined in my last post, Razuna is going strong, and we see that many customers take to Razuna, which after all is still one of the best open source alternatives to any Enterprise Digital Asset Management. Today, I’m thrilled to announce the immediate availability of Razuna 1.9.5. Razuna 1.9.5, despite…

A long awaited update about Razuna

It’s been a while since I have last written on here. I sincerely apologize for the radio silence. We’ve had to change some things within our company (I’ll write more about this in the future) and re-focus our efforts. That said, Razuna is going stronger than ever. Many customers are…

It’s here: Change the TO on any conversation

We are excited to announce that one of the most requested options is finally available in Helpmonks, i.e. you can now change the “TO” in the web app itself. As changing the “TO” of any email conversation thread has some impact on the history and email flow, we tried to…

Razuna 1.8 Release Candidate (RC) 2 now available

Following on the heels of last months Razuna 1.8 RC 1 release, we are happy to announce that Razuna 1.8 RC 2 is now available. Razuna 1.8 RC 2 fixes some issues with the initial setup of the dedicated search server, issues with the basket and contains a few smaller…

New option: default status for replies

I’m excited to announce that we just added a new option for each mailbox, that is, we now have a “default status” that is automatically set when you reply to a conversation. The new option can be found under the mailbox settings and is called “Default Status”. Setting this to…

Change your subject

It has been a long time coming, but as of immediately you have the option to change the subject of any email conversation in Helpmonks. While this is not a “major feature” we know that many of you wanted to have this option. Sometimes, the minor changes are the most…

New editor brings option to add attachments and inline images

It’s been a while since we’ve posted an update here, but the Helpmonks team has been incredibly busy bringing you all kinds of enhancements. To that end, we are extremely excited to announce that we just added the option to add attachments and inline images within Helpmonks. However, we did…