12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowOne year ago, the world had never heard of Edward Snowden, and we knew very little about the breathtaking scope of U.S. government surveillance. One year later, we are in a very different place. Since the first Snowden disclosure was published on June 5, 2013, we have learned that our government is collecting colossal amounts of information about our communications, whereabouts, and relationships.
What we didn’t know at this time last year is now at the heart of an unprecedented global debate — a debate joined in full force by the American people, all three branches of the U.S. government, the technology industry, and the international community.
We know more than ever before about our government’s mass surveillance apparatus. We now have the power to rein it in.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.