Your Guide to Email Delegation With a Shared Inbox
Email delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowWe just released two exciting new updates for Helpmonks — a summary of assigned emails and emails in the conversation view are now collapsible.
Assigning emails to team members is one of the most used functionalities in Helpmonks. Hence we are sure you will like that you will now have a summary of assigned emails on within your “Assigned (to others)” folder.
A conversation can sometimes become very long with status messages, notes and replies. As of today, all emails within the conversation view are now collapsed. The exception to this is the most recent reply.
Collapsed messages show a short excerpt and by clicking on it will expand to show the whole message. You will also find an option to expand or collapse all messages simultaneously on top.
We have some very exciting new enhancements in store for you that we will release in the coming weeks. Stay tuned!
Helpmonks is an email collaboration platform that helps you and your team to work smarter, faster and better on customer requests. Find out more at https://helpmonks.com
Email delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
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