12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowAt Helpmonks we search for emails a lot. I’m sure you do, too. To this end, we added an “Advanced search” in Helpmonks from the very beginning. However, in order to get to it, you had to search for something first. Clearly, this wasn’t cutting it.
Now, we’ve given the “Advanced search” the place it deserves. In addition to the normal search, you can execute an “Advanced search” right from the top navigation.
This is a subtle but quite substantial change. It enables you to find your email conversations faster and more precisely as you can find, e.g., email conversations with a certain label with one click.
The “Advanced Search” is already available to all customers on the “BLISS” plan.
We are close to releasing our new option — “IMAP sync” soon. IMAP sync will automatically put all outgoing emails into your “sent” folder on your IMAP server.
See why thousands of businesses have switched from their Helpdesk, email groups, and custom solutions to Helpmonks. Starting at $9/month only with unlimited users. Check it out, now.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
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