12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowWelcome to 2018! We have many enhancements and features planned for this year. More on this in another post. For now, we are kicking off, 2018 with one of the most requested feature.
As of immediately, you can add attachment and inline images to notes.
Just like when you compose a reply, you now have the attachment and the image option available to the editor.
Click on the attachments icon to add as many attachments to a note as you like. The same applies to images. Images are shown as inline images, just like in emails.
Speaking of emails, if you are receiving notifications by email, you will see the inline images in your email and a link to the attachment(s).
We know that many wanted this feature and we are happy to kick off 2018 with making this now available.
Our simple online sales tool (Helpmonks CRM) is making some big waves. Check out the CRM in your Helpmonks account where you can enable the CRM for testing.
Furthermore, we released brand new plugins to help you with your email workflow. Check out this post where we talk about the new plans, Trello, ToDoIst, Customer Satisfaction Ratings, IP Access Restrictions, Customer Application and more.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.