12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowWhether you are a company director, a senior manager, or someone who has to deal with many emails in your day-to-day job, it can be a pain and often stressful trying to work your way around your inbox.
Remembering that your email account isn’t just a single file line to receive every email at once is essential. You have the option to filter, block, prioritize, and group any email or group of emails.
Here are a few useful tips to keep your emails in check:
Organizing your emails is one of the first, yet most valuable steps you can take to improve your customer service offering. When queries hit your inbox, you will be able to find them, allocate them, and solve them quicker than if your email folders were a mess!
A great way to execute the find, allocate, and solve technique is by investing in a shared inbox tool – You can find out more about this here.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.